By admin on Tuesday, October 13th, 2009 (Facebook)

Facebook database outage hit 150.000 usersCnet.com informs that around 150.000 Facebook users have been unable to access their accounts for nearly a week and a half now, since October 3rd to be exact. Most see their profiles restored now but some data related to recent profile updates “may have been lost”. The outage has been caused by “a technical issue with a single database” and not due to a hack, so Facebook says. As a result profiles and login screens were replaced with a “down for maintenance” notice.

Less than 0.05 percent of Facebook’s users have been affected by the outage which means that at the most 150,000 of the 300 million active useraccounts were affected. Peanuts in percentages, but quite massive in total numbers. Also good to know, Facebook knows exactly whoch accounts have been affected and therefor will display the following message to all affected users:

You may not have been able to access your account over the last several days. We’re sorry for this inconvenience; an extended technical issue affected a small number of Facebook accounts, including yours. We have done our best to restore your account to its most recent state, but some data and settings may not be current. In order to be cautious, we defaulted some of your privacy settings to their most restrictive settings. You may wish to review your privacy settings and reset them.

By admin on Monday, October 12th, 2009 (Facebook)

Backup your band / label Facebook page wall with SocialSafe

SocialSafe is a Facebook backup tool which launched earlier this summer, and they have now added a new feature that allows you to backup your Facebook Wall posts. SocialSafe’s $2.99 program runs using Adobe AIR and accesses your account via the Facebook Connect functionality. Once logged in, you can download almost everything posted to Facebook from photos, songs to your profile and more.
Just like anyother (free) online service, also Facebook is not ‘infallible’ from having accounts hijacked. And unlike your loyal webhosting service, facebook is not really into backing up your accounts if they would get lost. It’s not their (free) core business anyhow. Thing is, Facebook has for many become their sole safe garden and its exactly on that special feeling that SocialSafe is counting to get its soft sold to the masses. And with thousands of people currently affected by the ongoing “site maintenance” issue this issue is even more relevant than ever before.
For bands, labels and other professionals, having your account completed washed away can have an even far bigger impact, because there are bands and labels which do make a nice living using the platform. The Alfa Matrix label from Brussels for instance did a very keened out marketing action via Facebook last year which resulted in more than 1000 CD’s sold via the platform in just a few days. For those interested, the label used a Depeche Mode tribute CD for this test. It’s not surprising that Alfa Matrix was one of the first to use SocialSafe to secure all data.
The data is stored on your own computer, so better make a backup there as well just to be sure :-) . Below is a video of how SocialSafe works.

SocialSafe is a Facebook backup tool which launched earlier this summer, and they have now added a new feature that allows you to backup your Facebook Wall posts. SocialSafe’s $2.99 program runs using Adobe AIR and accesses your account via the Facebook Connect functionality. Once logged in, you can download almost everything posted to Facebook from photos, songs to your profile and more.

Just like anyother (free) online service, also Facebook is not ‘infallible’ from having accounts hijacked. And unlike your loyal webhosting service, facebook is not really into backing up your accounts if they would get lost. It’s not their (free) core business anyhow. Thing is, Facebook has for many become their sole safe garden and its exactly on that special feeling that SocialSafe is counting to get its soft sold to the masses. And with thousands of people currently affected by the ongoing “site maintenance” issue this issue is even more relevant than ever before.